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Recent Acheivements​​​​​
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ITIL-4 Foundation Certified, Expires December, 2028​
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CompTIA A+ Certified, Expires March, 2028
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Microsoft IT Support Specialist Certified
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CompTIA Network+ Certified, Expires December, 2028
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On the Horizon
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CompTIA Security+ - Exam Booked
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CompTIA Linux+
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Background​
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I am a hands-on Field Service Technician with a heavy focus on IT infrastructure and network design. With over more than 15 years of field experience, I’ve moved from service technician roles into managing installations, designing networks, and mentoring other technicians. Today I operate a virtualization home lab where I build and test real-world networking solutions using Windows Server 2022 and multiple Linux distributions.
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My home lab is where theory becomes practice: I design VLAN-segmented networks, validate firewall rules, and stress-test services before recommending production changes. Presently, I am preparing to take the CompTIA Security+ exam as well as expanding my knowledge of Kubernetes.
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I bring a practical, customer-focused mindset to technical problems. In prior roles I led service teams, oversaw device fleets, and coordinated complex installs while minimizing downtime. I explain technical decisions clearly to customers and train end-users and new technicians so solutions are adopted successfully.
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I have developed a well-rounded set of skills that enable me to successfully engage with business clients in a professional manner. ​​My background in field service taught me to translate technical detail into business value — reducing call time, improving uptime, and delivering measurable improvements to communications and operations.
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I’m available to connect on LinkedIn and happy to discuss how I can support your team’s networking and communication objectives. My focus is on building dependable, maintainable networks while continuously improving through self-directed learning and real-world practice.
Let's build reliable networks together.
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